Diagnostics services

Manufacturer Specific Diagnostics

Here at Cedar Garage we have a real passion for diagnostics, the more complex the better, our technicians are enthusiasts in this area of work and we take great pride in what we do. Our reception walls are filled with certificates from the constant training courses we attend. We train all our technicians to a high standard to make sure your vehicle is diagnosed accurately within a sensible time frame. This will keep the costs down instead of guessing and replacing parts that are not required. We have invested heavily in diagnostic equipment, which makes us one of the best equipped garages in the whole country.

We have Main Dealer tools for 18 manufactures, this means we can do the following:

  • Diagnose
  • Program
  • Adapt
  • Code
  • Update modules and other parts

This means you don't ever have to take your Petrol, Diesel or Hybrid vehicle back to the main dealer and pay their unreasonable prices ever again.

The Diagnostic Process

Firstly we will need to gather as much information as possible about the fault, this will help us narrow down and replicate the fault saving you time and money, you can do this by explaining on the phone to a service adviser. If it is a complex fault then you can book a slot to talk to one of our diagnostic technicians or come down and have a chat. We are always happy to take the time to go through everything in as much detail as possible.

Next we will try and replicate the fault, carry out a complete scan of the control modules on your vehicle, check any live data we need access to. We will then create a test plan for all possible causes in order to get your vehicle fixed which would include accessing any technical bulletins and dealer information required. We would then start testing, if any additional time is required we will always price accordingly and keep you informed every step of the process so there is no hidden costs at the end of the process you will receive a detailed invoice explaining all works undertaken.

The Diagnostic machines we use allow us to talk to the vehicle and extract DTC’s Diagnostic Trouble Codes. These codes will relate to a component on the vehicle and will give our technicians a clue as to where the problem lies, they can then carry out checks to the components on the vehicle using equipment such as Picoscope. This means that we can diagnose problems, that other garages may struggle to find.

When it comes to diagnostics, not everyone can diagnose competently. We consistently train our mechanics to carry out our diagnostics to make sure your vehicle is diagnosed accurately within a sensible amount of time. This will keep the costs down instead of guessing and replacing parts that are not required.

You can rest assured that your vehicle is in good hands as we Diagnose on average 12 vehicles a day.

These stats were taken from June 2017

  • 75% of vehicles were diagnosed in less than 2 hours
  • 22% of vehicles were diagnosed between 2 and 3 hours
  • Only 3% of vehicles took over 3 hours to diagnose
  • To speak to us about how our diagnostic solutions can help, call Cedar Garage on 01903 248967 or visit our contact us page

    We serve customers from Worthing, Storrington, Arundel, Steyning, Lancing, Pulbrough, Brighton, Hove, we even have customers that will travel from London and further just to use our services

    Call today to book your repair

    Tel: 01903 248967