Case Study

Peugeot Boxer Battery Going Flat

Our customer brought in their Peugeot Boxer van with a battery that kept going flat whenever it was left unused for more than a day. The battery had already been replaced a year earlier, but the problem had continued and gradually got worse over time. Our Peugeot specialist technicians carried out a detailed battery drain investigation to track down the root cause.

Peueot Boxer Battery Going Flat
Fault Codes

C1200 – Battery voltage
B1029 – Outside temperature input
B10AA – PROXY configuration control
U1733 – Convergence telematic node (NCV) instrument panel / convergence node

Common Symptoms
  • Battery going flat when the van is left for more than a day
  • Van won't start after standing
  • Problem continues after fitting a new battery
  • Problem gradually getting worse over time
Peugeot Boxer Diagnostics

We started by scanning the vehicle for fault codes, which returned C1200, B1029, B10AA and U1733. A full battery test showed that, despite being a 900 amp unit, the battery was only reading 600 amps and needed recharging. The charge rate measured a healthy 14.2 volts both loaded and unloaded, ruling out the charging system. With a battery drain now suspected, we fitted a donor battery and carried out drain testing, which showed a significant draw of 0.260 amps. Checking every fuse, we found a 10 amp fuse with volt drop across its terminals, and removing it dropped the draw to just 0.005 amps. This circuit powers the radio, telematic unit, DLC and heating. Removing and disconnecting the radio made no difference, but disconnecting the telematic unit brought the draw down to 0.005 amps, confirming the telematic unit as the cause of the Peugeot Boxer battery going flat.

Vehicles Affected
Peugeot Boxer
  • Peugeot Boxer 2014
  • Peugeot Boxer 2015
  • Peugeot Boxer 2016
  • Peugeot Boxer 2017
  • Peugeot Boxer 2018
  • Peugeot Boxer 2019
  • Peugeot Boxer 2020
  • Peugeot Boxer 2021
  • Peugeot Boxer 2022
  • Peugeot Boxer 2023
  • Peugeot Boxer 2024
Citroen Relay
  • Citroen Relay 2014
  • Citroen Relay 2015
  • Citroen Relay 2016
  • Citroen Relay 2017
  • Citroen Relay 2018
  • Citroen Relay 2019
  • Citroen Relay 2020
  • Citroen Relay 2021
  • Citroen Relay 2022
  • Citroen Relay 2023
  • Citroen Relay 2024
Fiat Ducato
  • Fiat Ducato 2014
  • Fiat Ducato 2015
  • Fiat Ducato 2016
  • Fiat Ducato 2017
  • Fiat Ducato 2018
  • Fiat Ducato 2019
  • Fiat Ducato 2020
  • Fiat Ducato 2021
  • Fiat Ducato 2022
  • Fiat Ducato 2023
  • Fiat Ducato 2024
Peugeot Boxer Battery Going Flat
Telematic Unit Replacement

Our technicians replaced the faulty telematic unit and then carried out a proxi alignment, so the new unit was correctly configured and communicating with the rest of the vehicle's network. It's worth knowing that the Citroen Relay is mechanically the same as the Peugeot Boxer, so if your Relay has a battery drain problem, a faulty telematic unit is a likely cause there too.

Peugeot Boxer Battery Going Flat
Resolution

With the new telematic unit fitted and configured, the battery drain was eliminated and the battery now holds its charge as it should. The Peugeot Boxer is back to being reliable, and our customer no longer has to worry about a flat battery after leaving the van for a day or two.

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