Terms and Conditions

These terms and conditions (the "Terms") tell you the rules for using our website at www.cedargarage.co.uk (our "Website"). Please read them carefully before you start to use the Website. By using the Website, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use the Website.

We recommend that you print or save a copy of these Terms for future reference.

The Website is operated by Cedar Garage Limited ("we", "us" or "our"), a private limited company registered in England and Wales under company number 05318711. Our registered office is at 307 Tarring Road, Worthing, West Sussex, BN11 5JG. Our VAT registration number is GB376803232.

We are accredited by The Motor Ombudsman (accreditation number 12422) and are committed to its Motor Industry Code of Practice for Service and Repair.

We trade from the following sites:

• Worthing: 307 Tarring Road, Worthing, West Sussex, BN11 5JG. Telephone: 01903 248967
• Sompting: Unit 1, Rectory Farm Road, Sompting, West Sussex, BN15 0DP. Telephone: 01903 830303

You can contact us by emailing info@cedargarage.co.uk or by calling either of the numbers above.

When we use the words "writing" or "written" in these Terms, this includes email. You agree that we may communicate with you electronically, and that notices and other information we send to you by email or publish on the Website satisfy any legal requirement for communications to be in writing.

These Terms refer to, and should be read alongside, the following additional terms, which also apply to your use of the Website:

• Our Privacy Policy, which explains how we use any personal information we collect from you.
• Our Cookies Policy, which sets out information about the cookies on the Website.

If you book a vehicle in, request a quote or buy any services or goods from us (whether through the Website, by telephone or in person), our Terms of Service will apply to that booking or purchase. If there is any conflict between these Terms and our Terms of Service, the Terms of Service will apply to the booking or purchase.

We may amend these Terms from time to time. Every time you wish to use the Website, please check these Terms to ensure you understand the terms that apply at that time. The date at the top of this page shows when these Terms were last updated.

We may update and change the Website from time to time to reflect changes to our services, our customers' needs and our business priorities. We will try to give you reasonable notice of any major changes.

The Website is made available free of charge. We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of the Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are responsible for making all arrangements necessary for you to have access to the Website, and for ensuring that anyone who accesses the Website through your internet connection is aware of these Terms and complies with them.

The Website is directed at people living in the United Kingdom. We do not represent that content available on or through the Website is appropriate for use or available in other locations.

The content on the Website, including our blog posts, case studies, warning light guides and other motoring information, is provided for general information only. It is not intended to amount to advice on which you should rely, and it is not a substitute for a professional inspection or diagnosis of your vehicle. Every vehicle is different, so you should obtain professional advice before taking, or refraining from, any action on the basis of the content on the Website. If a warning light appears or you are concerned about the safety of your vehicle, please contact us or another qualified technician.

Although we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up to date.

Any prices, offers or estimates shown on the Website are a guide only and may change. Prices and availability are only confirmed when we provide you with a quote or confirm your booking. Submitting a booking request or enquiry through the Website does not create a contract between us. A contract is only formed when we confirm your booking, and it will be governed by our Terms of Service.

Nothing on the Website affects your legal rights as a consumer, including your rights under the Consumer Rights Act 2015.

We are the owner or the licensee of all intellectual property rights in the Website and in the material published on it, including text, images, logos, graphics and photographs. Those works are protected by copyright and other intellectual property laws. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Website for your personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged.

You must not use any part of the content on the Website for commercial purposes without obtaining a licence to do so from us.

The Cedar Garage name and logo are our trade marks. Other names, logos and trade marks shown on the Website, including vehicle manufacturer names and logos, belong to their respective owners. Their use on the Website is for identification purposes only and does not imply any endorsement by, or affiliation with, those owners.

You may use the Website only for lawful purposes. You must not:

• use the Website in any way that breaches any applicable local, national or international law or regulation, or that is unlawful or fraudulent;
• submit false, misleading or inaccurate information through any form on the Website, including booking or contact forms;
• use the Website to send, knowingly receive, upload, download or use any material that is defamatory, offensive, obscene or otherwise objectionable;
• use the Website to send or procure the sending of any unsolicited or unauthorised advertising or promotional material (spam);
• knowingly transmit any data, or send or upload any material, that contains viruses, Trojan horses, worms, time bombs, keystroke loggers, spyware or any other harmful programs or code;
• attempt to gain unauthorised access to the Website, the server on which it is stored, or any server, computer or database connected to the Website; or
• use any automated system, including robots, spiders or scrapers, to access or copy content from the Website without our written permission.

Where you submit any information or content to us through the Website (for example, through a contact or booking form, or a review), you confirm that it is accurate and that you are entitled to share it. You must not submit content that is unlawful, defamatory or that infringes the rights of anyone else. We may remove or decline to publish any content that we consider does not comply with these Terms.

Customer reviews displayed on the Website may be provided by third-party review platforms such as Google. Those reviews reflect the opinions of the people who wrote them and are displayed as published on those platforms.

We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access the Website, and you should use your own virus protection software.

You must not misuse the Website by knowingly introducing viruses or other material that is malicious or technologically harmful. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

Where the Website contains links to other sites and resources provided by third parties (such as review platforms, social media, manufacturers or industry bodies), these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the Website on any website that is not owned by you. The Website must not be framed on any other site. We reserve the right to withdraw linking permission without notice.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, and for fraud or fraudulent misrepresentation.

We only provide the Website for domestic and private use. You agree not to use the Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

Nothing in these Terms affects your statutory rights as a consumer.

We exclude all implied conditions, warranties, representations or other terms that may apply to the Website or any content on it. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, the Website, or use of or reliance on any content displayed on the Website. In particular, we will not be liable for loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.

We will only use your personal information as set out in our Privacy Policy, and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you breach these Terms, or we reasonably believe you have, we may suspend or withdraw your right to use the Website immediately, block your access to it, and take any other action we consider appropriate, including legal action.

If you have any concerns or complaints about the Website, please contact us using the details in section 1 and we will do our best to resolve them promptly. Complaints about vehicle work or services we have carried out will be handled in line with our Terms of Service.

As a business accredited by The Motor Ombudsman, if we are unable to resolve a complaint about vehicle work or services with you directly, you may refer it to The Motor Ombudsman's free and impartial dispute resolution service. You can find out more at www.themotorombudsman.org.

If any court or relevant authority decides that any part of these Terms is unlawful or unenforceable, the remaining parts will remain in full force and effect. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaching these Terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

These Terms are between you and us. No other person shall have any rights to enforce any of these Terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

These Terms, together with the documents referred to in section 2, constitute the entire agreement between you and us in relation to your use of the Website, and supersede any previous arrangements relating to it.

If you are a consumer, please note that these Terms, their subject matter and their formation are governed by the law of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland you may also bring proceedings in Scotland.

If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by the law of England and Wales. We both agree to the exclusive jurisdiction of the courts of England and Wales.